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Independent Insurance Agents & Brokers of Arizona
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Certified Insurance Counselor (CIC) Designation Program
The CIC Program is designed to meet the practicing insurance professional’s need for technical knowledge in all areas of the insurance industry. Each institute consists of two and one-half days of intensive instruction followed by a rigorous optional examination. CIC Institutes include the following subjects:

Personal Lines – This institute prepares you to address the unique and special needs of individuals, families, and family members. You will learn to deal with the complexity of the myriad of forms associated with policies, risks, and coverages. This institute covers: Personal Automobile Coverages, Related Vehicle & Trailer Coverages, Personal Residential Coverages and Personal Umbrella/Excess Coverages.

Commercial Casualty –
 Explore casualty exposures and coverages as they relate to this critical area. Presentations are custom-tailored to reflect the laws and changes in policies in the state in which the institute is held. This institute encompasses: Essentials of Legal Liability, Commercial General Liability, Business Automobile Coverages, Workers Compensation and Excess Liability/Commercial Umbrella Coverages.

Commercial Property – This institute explores the essential fundamentals related to all types of commercial property. As a participant, you will learn how to use innovative ways to maximize coverage for commercial accounts. This institute covers: Commercial Property Coverages, Commercial Property Causes of Loss Forms, Commercial Property Endorsements, Time Element Coverages and Commercial Inland Marine Coverages.

Life and Health –
 Research has shown that the opportunities for property and casualty agents to develop life and health business are virtually limitless. This institute furnishes the background and knowledge you need to serve this demand and to build the confidence you need to handle this market. This institute covers: Essentials of Life Insurance, Essentials of Health, Disability Income & Group Insurance, Applications of Life & Health Insurance to Personal Needs, Applications of Life & Health Insurance to Business Needs and Organizational Structure & Marketing Techniques.

Agency Management
 – Agency personnel today must be both professional insurance counselors and sound business people. Learn how to balance these functions by building and maintaining staff support, maximizing customer service, and improving overall operations while increasing the agency’s bottom line. This institute combines classroom presentations and group discussions to provide you the opportunity to deal with real issues and problems. It includes: The Agency as an Organization, Human Resources, Marketing & Sales, Financial Management, Agency Operations, Legal & Ethical Responsibilities of Insurance Agents, Group Discussions and Agency Planning Case Study.

You may take any institute in any sequence that you wish.

To obtain your CIC designation, you must complete and pass all five examinations within 5 years of passing your first CIC exam.

 $395.00 per participant per institute.  Ruble seminars are priced at $420.00.

  Check the Calendar Section for dates and locations.


                                                                          2014 & 2015 CERTIFIED INSURANCE COUNSELOR DESIGNATION PROGRAMS:


    October 15-17 CIC Personal Lines Institute N. Phoenix Online Pdf 20
    December 3-5 CIC Commercial Casualty Institute N. Phoenix Online Pdf 20
    February 13-15, 2015 CIC Commercial Property Institute Mesa Online Pdf 20
    March 12-13, 2015 CIC James K. Ruble Graduate Seminar Mesa Online Pdf 20
    April 15-17, 2015 CIC Commercial Casualty Institute Mesa Online Pdf 20
    June 24-26, 2015 CIC Life & Health Institute Mesa Online Pdf 20
    August 5-7, 2015 CIC Agency Management Institute Mesa Online Pdf 20
    October 7-9, 2015 CIC Commercial Property Institute Mesa Online Pdf 20
    November 5-6, 2015 CIC James K. Ruble Graduate Seminar Mesa Online Pdf 20
    December 2-4, 2015 CIC Personal Lines Institute Mesa Online Pdf 20



Independent Insurance Agents and Brokers of Arizona, Inc.
e-mail: info@iiabaz.com
333 East Flower Street  -  Phoenix, Arizona 85012
Phone: 602-956-1851   Toll: 800-627-3356   Fax: 602-468-1392
Holiday Schedule
We will be closed on the following dates:
November 27-28, 2014 - Thanksgiving Holiday
December 25-26, 2014 - Christmas Holiday
December 31, 2014 - New Year's Eve
January 1, 2015 - New Year's Day
February 16, 2015 - Presidents' Day
May 25, 2015 - Memorial Day
July 3, 2015 - Pre-Independence Day
September 7, 2015 - Labor Day
November 26-27, 2015 - Thanksgiving Holiday
December 24-25, 2015 - Christmas Holiday
December 31, 2015 - New Year's Eve
This publication is intended to provide accurate and authoritative information on the subject matter covered and is distributed
with the understanding that neither Independent Insurance Agents and Brokers of Arizona, nor any contributing author or publisher
is rendering legal, accounting, or other professional services and assume no liability whatsoever in connection with its use.

Independent Insurance Agents and Brokers of Arizona, Inc's Endorsement Policy

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