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Minnesota Independent Insurance Agents & Brokers
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Designation Certification

Certified Insurance Counselor
Certified Insurance Service Representative
Certified Risk Manager

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Certified Insurance Counselors


2014 CIC Form

2014 CISR Form

Education Calendar

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CIC Institutes

CIC institutes are where the best insurance agents and practitioners learn the tools of their trade. Each institute is 2½ days of instruction, followed by an optional exam. The CIC Program provides an excellent continuing education opportunity; any eligible individual may attend classes without taking the examinations or working toward the designation. Presentations are custom-tailored to reflect the laws and changes in policies in the state in which the institute is held.

The institutes are:

All Courses:  7:30 AM Registration
                             8:00 AM - 5:00 PM Wed
                             8:00 AM - 5:00 PM Thurs
                             8:00 AM - 12:00 PM Fri
                             2:00 PM - 4:00 PM Fri Exams

Credits:  20 Minnesota CE Credits (plus the Society of CIC files in all states)
Cost:  $430.00 for Graduate Seminars
              $421.00 for CIC Institutes

Cancellation received within seven days of the institute will incur a $75 non-transferable fee.

Eligibility and Identification Requirements

To register for and attend a CIC institute, you must be a licensed agent, broker, or solicitor; or have at least two years of full-time experience as a practitioner in insurance or risk management; or have served for at least two years as a full-time insurance faculty member at an accredited college or university. All participants must present photo identification to the on-site registrar at the program.


  Certified Insurance Service Representatives

The Society of CISR

The program is comprised of 9 one-day courses, each followed by a one-hour exam, which is optional. A participant obtains the designation by passing 5 exams within 3 years.

The courses are:

  • *William T. Hold Seminars - offers advanced topics in personal lines or commercial lines. You do not need to hold the CISR designation to attend.
  • *Dynamics of Service Seminar satisfies the update requirement for all CISRs.  You do not need to hold the CISR designation to attend.
All Courses:  7:30 AM Registration
                             8:00 AM - 5:15 PM
Credits:  7 Minnesota CE Credits
Cost: $158.00 for CISR
             $168.00 for William T. Hold Seminars
             $158.00 for Dynamics of Service Seminar

The registration fee is fully refundable if cancellation is received 7 days prior to class. A $30.00 fee will be charged for cancellations less than 7 days before the scheduled class or NO SHOWS the day of class.


CISR OnLine is the complete Web-based training program from the Society of Certified Insurance Service Representatives (CISR). With all the courses, all the curriculum, all the CE credits... and without the travel time away from the office. Discover a smart new way to earn CE credits and the CISR designation at 


CRM Courses - Demonstrate Your Knowledge

The Certified Risk Managers (CRM) designation demonstrates that you are knowledgeable in all areas of managing risks, hazards, and exposures.

Available in the classroom and online, the courses provide you with an in-depth knowledge about today’s highest priorities – identifying, analyzing, controlling, financing, and administering operational risks – as well as political risks, catastrophic loss exposures, third-party exposures, fiduciary exposures, employee injury exposures, juridical risks, legal risks, and more – whether insurable or not. The skills you learn will make you more proactive and valuable to your organization in discovering how risks can interrupt the flow of earnings and how to protect against it.

The five CRM courses are:

Each course is 2-½ days of instruction, followed by an optional exam. Any eligible individual may attend classes without taking the examinations or working toward the designation.

CRM courses cover all areas of risk management and feature:

  • Highly experienced instructors, skilled at making the most sophisticated subjects interesting and directly applicable.
  • Curricula developed by leading risk management practitioners and recognized as the most practical in the industry.
  • Curricula advisory committees made up of risk management professionals and educators, who regularly review the course content to ensure the CRM Program’s ongoing integrity and practicality.

To Earn the Designation, You Must:

Take all five CRM courses and pass all five CRM exams within five calendar years after you complete your first CRM exam.



Questions regarding CIC Institutes should be directed to April Goodin at:

(763) 235-6460 or (800) 864-3846 extension 6475 Email: agoodin@miia.org


Questions regarding these CISR courses should be directed to Amy Rau at:

(763) 235-6460 or (800) 864-3846 ext. 6471
Email: arau@miia.org





Agency Management
Agency Operations
Commercial Casualty
Commercial Casualty I
Commercial Casualty II
Commercial Property
Dynamics of Service Seminar
Elements of Risk Management
Graduate Seminar
Insuring Commercial Property
Insuring Personal Auto Exposures
Insuring Personal Residential Property
Life & Health
Personal Lines
Personal Lines - Miscellaneous
William T. Hold Seminars

New Address
15490 101st Ave N., Suite 100, Maple Grove, MN 55369
P:  763.235.6460  T: 800.864.3846  F: 763.235.6461  E:  miia@miia.org

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