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Independent Insurance Agents of Virginia, Inc.
Independent Insurance Agents of Virginia, Inc.
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Friday, 04/18/2014email print

COMSUMER INFORMATION_________________________________________________________________________

Why Choose An Independent Insurance Agent?  

Find An Independent Agent 

Glossary of Insurance Terms 

This material is proprietary to and the exclusive property of IIAV and it's members.  Information provided is intended to assist with various insurance needs and contain helpful hints.  IIAV members have permission to reproduce any articles for consumer education purposes only. 

Non-Members:  No further use, copying, distribution, or transfer of the material may be made, in whole or in part, in any media, without the prior consent of IIAV.  To become a member please contact IIAV toll-free at 1-800-288-4428.

The information on this site is not intended as legal advice, but is provided for general, public information.  Facts, circumstances, and the application of particular laws will differ in individual circumstances.


Help Fight Insurance Fraud
Everyone pays for insurance fraud.  Think you don't?  Fake injuries account for 11-15 cents of every dollar insurers pay for auto injury claims.  For additional information visit www.stampoutfraud.com and/or www.vsp.state.va.us.  Report insurance fraud today!

Identity Theft
The Virginia Identity Theft Handbook serves as a guide for victims and provides tips on how to avoid identity theft. Federal Trade Commission Information:  http://consumer.gov/ncpw/tag/identity-theft/  

Insurance Consumer Outreach
The Bureau of Insurance offers free consumer outreach programs on a number of insurance topics.  Speakers will talk to your group or organization on the organization on the insurance topic you choose, and will try to help answer any general questions you have about insurance.

For more information, please contact or write to:
Bureau of Insurance, Insurance Outreach Coordinator
PO Box 1157, Richmond, VA 23218
Toll Free 1-877-310-6560/ Website:
Life & Health, (804) 371-9032/ olivia.claude@scc.virginia.gov 
Property & Casualty, (804) 371-9731/ george.lyle@scc.virginia.gov

In 2003, the average American is expected to spend $1,458 on both homeowners and auto insurance.*   And that's just an average!   Thus, the Independent Insurance Agents of Virginia (IIAV) encourages consumers to take the time to understand a little more about their insurance coverages.
* Insurance Information Institute

Licensed in Virginia?
Check to see if your agent is licensed in Virginia

Certificates of Insurance
IIABA has created an article that you can give to your insureds that explains what a certificate of insurance is and the problems that we have with some of their requests. 

Steps to Take After An Auto Accident
The following insurance tips are from the International Risk Management Institute’s Personal Lines Pilot newsletter. While we certainly hope that you are never involved in an auto accident, we realize that they do happen. That's the reason we're in business; that's the reason you trusted us to find the right auto insurance for you. If you are ever involved in an accident, the following suggestions will help the claim process move ahead smoothly.

Please print this out and keep a copy in your glove box.

  1. Make sure that everyone is unhurt—in your car and any others involved. If anyone is injured, call 911 immediately. Even if you think your injuries are minor, it is probably a good idea to have them checked out—either at the hospital or with your family doctor. A seemingly minor injury could turn out to be more serious.
  2. Call the police. They can help defuse a difficult situation and also ascertain who is at fault. Make sure that police on the scene get the names, addresses, and phone numbers of all other involved parties. Ask for a copy of the police report from the officer.
  3. If you happen to have a camera with you—or a cell phone that is camera ready—take some photos of the vehicles involved, the general area where the accident occurred, and skid marks.
  4. If possible, safely move the cars out of the way of traffic.
  5. Do not admit or discuss liability with anyone other than staff at our office or your insurer.
  6. Get the following information about everyone involved in the accident: name, address, driver's license number, license plate number, description of car, e-mail address, all phone numbers (home, work and cell) and auto insurance information. Also obtain contact information from any witnesses to the accident.
  7. Report the accident immediately to our office. (ADD PHONE NUMBER HERE).
  8. While the details are still fresh in your mind, write your own account of the accident. Be sure to make note of anything the other involved parties said about their injuries or as to how they may have contributed to or avoided the accident.


Articles with important information that you should be aware of:






Independent Insurance Agents of Virginia, Inc.

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Richmond, VA 23294
1-800-288-4428 / 804-747-9300

804-747-6557 (fax)

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