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Independent Insurance Agents & Brokers of America
Independent Insurance Agents & Brokers of America
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What is Trusted Choice® ?
Trusted Choice® is a national consumer brand used by thousands of independent insurance agencies and brokerage firms offering a broad selection of insurance policies, customization of coverages, and advocacy support. These firms are committed to providing their clients excellent service. 
Trusted Choice® distinguishes independent agencies and brokerages from their competitors by highlighting to consumers the benefits they offer: choice of companies, customization of policies and advocacy support.


Pledge of Performance
As a Trusted Choice® agency, we are dedicated to you and are committed to treating you as a person, not a policy.  This commitment means we shall:

  • Work with you to identify the insurance and financial services that are right for you, your family or your business, and use our access to multiple companies to deliver those products.
  • Guide you through the claims process for a prompt and fair resolution of your claim.
  • Help solve problems related to your coverage or account.
  • Explain the coverages and options available to you through our agency, at your request.
  • Return your phone calls and emails promptly and respond to your requests in a timely manner.
  • Provide 24/7 services for our customers, offering any or all of the following:  emergency phone numbers, Internet account access, e-mail and call center services.
  • Use our experience and multiple company relationships to customize your coverage as needed.
  • Commit our staff to continuing education so they may be more knowledgeable in serving you.
  • Treat you with respect and courtesy.
  • Conduct our business in an ethical manner.

 

    


Independent Insurance Agents & Brokers of America, Inc.
e-mail: info@iiaba.org

127 South Peyton Street • Alexandria, VA 22314
(800) 221-7917 • (703) 683-7556 (fax)

 

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